Logo of the French Presidency of the Council of the European Union - ue2008.fr

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  • General Questions

    • What is the European Cultural Season?

    • How can I request accreditation for an event during the French Presidency?

    • How can I find information about the visual identity of the French Presidency and the symbols of the European Union?

    • How can I find information on the site?

      • The website offers a large range of documents: texts (programmes, background papers, press releases, statements, presentations, tables, diagrams, etc.), photos, sound and video archives of general content or events.
        The ‘Activities’ section in the horizontal bar covers all information published on the site so far, arranged by topic/theme.
        Details of events can also be accessed using the calendar and interactive map, in the right-hand column on the home page.
        The site search engine can be found at the top right-hand corner of the home page. You can choose between the simple ‘Search’ function and the ‘Advanced Search’ function which allows more precise criteria to be entered.

    • How many languages does the website offer?

      • The website of the French Presidency of the Council of the European Union is multi-lingual: some of the documents are available in the 23 official languages of the European Union (see for example ‘The Presidency in the EU languages’). For practical purposes, the core of the website is available in five languages: French, English, German, Spanish and Italian. As a general rule, the videos are available in the language in which they are recorded.

    • How can I consult documents in other languages?

      • All the language versions of documents will be posted online. The editorial team cannot promise to provide documents in languages other than those which the public can access on the website.

    • Can the site be accessed with a mobile phone and/or PDA?

      • A simplified version of the website is accessible using a mobile phone with an internet connection or a PDA (Personal Digital Assistant), at the address http://pda.ue2008.frpda.ue2008.fr. Smartphones or PDAs can display the website’s full version at the address www.ue2008.fr.

    • Is the website accessible for everyone?

      • The website is designed to be accessible for everyone to ensure optimal visual and listening comfort. For visually-impaired internet users, a speech synthesis tool which reads the texts and describes video content is available by clicking on the headset icon at the top of the right-hand column. For the hearing-impaired, image and video archives always include an alternative text which can be read on screen. The whole website has been developed in keeping with the AccessiWeb Bronze Label standard.

    • How often is the website updated?

      • The website is updated according to the latest news.

    • Can I subscribe to an information bulletin?

      • An information bulletin is sent out by e-mail, and is available in the Subscription section in the right-hand column: it presents all the events of the French Presidency of the Council of the European Union and those taking place during the European Cultural Season.

    • How often will it be published?

      • The information bulletin will be published every day.

    • Can I cancel my subscription?

      • In addition to the Unsubscribe option in the Subscription section, a link at the bottom of the electronic bulletins allows you to cancel your subscription by return e-mail.

    • How can I locate an event during the French Presidency on a map of France?

      • You can locate an event during the French Presidency by using the interactive map of France which appears in the right-hand column. The map contains all the events of the French Presidency which can be accessed via a zoom tool and a mouse click to bring up information on the event(s) happening in a given location (link to the article describing the event, link to the route planner and tourist information).

    • How can I plan my journey to an event being held during the French Presidency?

      • You can plan a journey to or from an event of the French Presidency by clicking on the relevant icons at the bottom of the right-hand column (direct link to the route planner and tourist information) and on the articles and information bubbles on the interactive map (direct link to the pre-filled route-planner).

    • How can I find tourist information about a place that is hosting an event during the French Presidency?

      • The route planner also gives access to two links: ‘Heritage’ and ‘Hotels-Restaurants’.

    • How can I obtain a weather forecast for the locations of events?

      • To find the weather forecast for event locations in France during the French Presidency of the Council of the European Union, click on the icons on the articles (direct link to the relevant geographical department) and on the welcome page (direct link to the map of France).

    • How can I recommend an article or content?

      • You can recommend an article or particular content by sending its URL address by e-mail, by clicking on the envelope icon in the toolbar at the top-right of the page you wish to recommend. You will be requested to indicate a valid email address for both the sender and the recipient. Your personal data will not be recorded but the recipient will be informed of who recommended the content.

    • Can text content be saved?

      • You can save text content by clicking on the PDF icon in the browser bar at the top-right of the page that you wish to save. A new window will open with the PDF document, which can be saved using the normal toolbar/ or message inviting you to save the PDF document where you choose.

    • Can content be printed?

      • You can print content by clicking directly on the printer icon at the top-right of the page you wish to print. A new window will open with the content in a simplified format (just text without the website’s browser tools) and can be printed using the toolbar’s print command or the link on the PDF page.

    • Can I save multimedia content?

      • Photographs or sound can be recorded on the internet user’s local disk drive using the browser’s save commands e.g. ‘save link target as’, ‘save picture as’, etc. Several download functionalities also exist on the website and some content can be saved (e.g. video clips).

  • Technical features

    • Technical features

      • The website is accessible using the HTML standard and W3C consortium recommendations (World Wide Web Consortium). This includes browsers which can be used on the current versions of operating systems for home computers. A PDA version of the website is also accessible with PDAs (Personal Digital Assistant) at the address http://pda.ue2008.fr.

    • Which internet standards does the website comply with?

      • It meets the latest standards in website development HTML and XHTML, CSS. These standards allow the website to be viewed by all recent browsers or terminals. Much effort has also been put into complying with accessibility norms, as the website is eligible to carry the AccessiWeb Bronze Label (see: ‘Is the website accessible for everyone?’).

    • Do I need special software to view some of the content?

      • The multimedia content requires users to have access to the most recent editions of software which can read images, sound, videos and animation, e.g. Windows Media Player, Quick Time Player, Real Player, VLC Media Player, etc.). Information on the required format and readers is provided on the pages describing the multimedia content.

    • Does the website use cookies?

      • As the website is designed essentially to provide the latest news and background information, browser or context information is not stored in the form of cookies (text file containing recorded information on the visitor and the website visit). It is not necessary to readjust your browser’s parameters to authorize cookies when visiting the website.

    • How can I get help?

      • You can ask questions to the webmaster via the Contact link at the bottom of the page.

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